In controlled settings, your Patio Sun & Wind Screen can handle wind gusts up to 20-30 mph. However, in real-world conditions, wind can change rapidly, so it’s important to be cautious. As a general rule, if you feel comfortable being outside, your screen should be fine. Always retract the screen during stronger winds to prevent damage.

If your shade is not rolling evenly, this is likely a tracking issue. This can happen over time as the fabric shifts. Our service team can perform a tracking adjustment to fix the problem. Reach out to schedule a service appointment.

In ideal, controlled environments, retractable awnings can handle wind speeds up to 15-20 mph. However, natural conditions are unpredictable, with gusts and direction changes. If you feel comfortable sitting outside in the wind, your awning is likely safe. In stronger winds, we recommend retracting your awning for protection.

It’s safe to leave your awning open during light rain, but it’s important to prevent water from pooling on the fabric. Pooling can cause stretching or damage. If there’s a chance of heavy rain or thunderstorms, we suggest retracting the awning for added protection.

Our retractable awnings are designed to be self-supporting. The arms contain heavy-duty springs that maintain fabric tension, providing stability without the need for front poles. This design allows for an open, airy feel while still delivering full shade coverage.

Yes, the fabric on your awning can be replaced without removing the entire frame. If your awning fabric has faded or you want to update the look, contact our team for pricing and scheduling options to recover your existing awning frame.

If you notice that the brackets seem to be coming loose, stop using the awning immediately and contact The House of Canvas Service Department. It’s important not to extend the awning until the issue is resolved to avoid further damage.

An uneven awning may need a slope or tracking adjustment. These issues can be easily fixed with the help of our service team. Contact us to schedule a professional adjustment and ensure your awning is functioning correctly.

With proper care, the high-quality Sunbrella or Coolaroo fabrics we use typically last 7-10 years. Regular maintenance, such as hosing down the fabric to remove dirt, will help extend its lifespan and keep it looking vibrant for years.

In some cases, homeowners associations (HOAs) may require approval before you can install an awning. It’s always best to check with your HOA before installation to ensure compliance with their guidelines.

Maintenance is simple! We recommend hosing down your awning or canopy periodically to remove dirt and debris. This will help maintain its appearance and ensure longevity. For more thorough cleaning, mild soap and water can be used. Avoid harsh chemicals that could damage the fabric or frame.

Yes, in many cases, we can retrofit an existing manual awning with a motorized system. Contact us to learn more about converting your current setup to a motorized awning for added convenience.

We stand behind the quality of our products with comprehensive warranties. The frames typically come with a lifetime warranty, and fabric warranties range between 5-10 years depending on the material. For specific details on your purchase, feel free to contact us.